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Privacy Policy

Effective January 1, 2026

Apple Valley Insulation Company, applevalleyinsulationcompany.com, info@applevalleyinsulationcompany.com

Who this policy covers

This policy explains what Apple Valley Insulation Company collects when you use our website, why we collect it and what you can do about it. We're an insulation contractor in Apple Valley, MN, and we built this site so homeowners and businesses can learn about the work and ask us for an estimate.

It covers this website, our contact form and the calls and messages that come to us through the site. You can read more about us on our About page, or head back to the home page any time.

What information we collect

When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a few notes about the job, like a drafty room, an attic that needs topping up or a crawl space you're worried about.

Our contact form is run by an outside form service, so what you submit passes through that service before it reaches us. That service handles your information under its own privacy terms.

When you call us at (651) 268-6025 or email us, we keep the details you share so we can follow up on your job.

When you browse the site, we and our analytics tools may collect basic technical details automatically. These include your browser type, device type, the pages you visit, how long you stay, the site that sent you here and a general location based on your IP address. We use this to see which pages people find useful, not to identify you personally.

Cookies and analytics

Cookies are small files your browser saves so a site can remember your visit. We use them to keep the site working properly and to count visits and page views through analytics.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features, like remembering what you've typed into the form, may not.

We don't use cookies to sell ads, and we don't let outside companies track you across other sites for advertising.

How we use your information

We use what you send us to answer your question, set up your free estimate, schedule the work and follow up after the job is done. If you ask us a question, we'll use your contact details to reply, and we reply within 1 business day.

We use analytics to fix pages that don't work well and to understand what homeowners are looking for, so the site answers the questions people actually ask.

We don't sell, rent or trade your personal information. We share it only when we need to, such as with the service that runs our form or website, or when the law requires it.

How long we keep it

We keep your contact details and job notes for as long as we need them to finish your project, stand behind our satisfaction guarantee and keep normal business and tax records.

If you reach out but don't book a job, we keep your message only as long as it's useful for following up. After that, we delete it. Analytics data is kept in summary form and isn't tied to your name.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep a record for legal or tax reasons, and if so we'll tell you why.

You can also ask us to stop contacting you at any time. Just tell us when we call, reply to our email or send a note through our contact page.

How we protect your information

We limit who can see your information to the people who need it to handle your job, and we use reputable services for our website and form.

No website or email system is perfectly secure, so please don't send payment card numbers or other sensitive details through the contact form.

Children's privacy

This site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy if the way we run the site changes. When we do, the new version will be posted on this page, and it applies from the day it's posted.

How to raise a privacy concern

If you have a question about your information or want to make a request, call Apple Valley Insulation Company at (651) 268-6025 or use the form on our contact page. We're available Mon–Fri: 8 AM–10 PM, Sat–Sun: 6 AM–9 PM.

Tell us what you're asking for and how to reach you, and we'll get back to you within 1 business day to sort it out.

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